Things to Think About...
Client Engagement Quiz
Test your skills in client engagement with our interactive quiz! This quiz is designed for those looking to enhance their communication and understanding of client needs.
- 5 thought-provoking questions
- Assess your approach to client interactions
- Discover areas for improvement
When a client starts talking about their problem, we want to...
Listen well
Look for EP while they talk
Ask about their benefits
Wait patiently for them to stop talking so we can start talking
When you aren't sure about the situation your client is in...
You move on cause they are dumb and prolly can't get you a good answer
You pitch ancillary
You seek clarity from the client to make sure you're on the same page.
You start pitching the most bitchin plan you can lay your eyes on
If my client isn't giving me a lot of info as I keep asking questions, I probably need to _______?
Value prop
Explain why it's necessary you ask these questions to be on the same page as them
Help them realize its THEIR wants and needs that drive this call, not yours
Encourage them to open up about what's important to them
All the Above
What team sold the most policies of any team last week without their manager present half the week?
Team miller
Team Miller
TEAM MILLER
FREAKIN TEAM MILLER YO!!
I (Insert Your Name Here) am AMAZING!!
True
False
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