We are planning to facilitate an interactive and experiential intervention on Conflict Management Resolution for you and other group of participants. To help us design the workshop and let you know about your behaviour in managing conflicts, we request you to complete an assessment. This assessment will help you to understand how different conflict-handling styles affect interpersonal and group dynamics—and for empowering you to choose the appropriate style for any situation.

 

Instructions for filling the assessment:

 

Consider situations in which you find your wishes differing from those of another person. How do you usually respond in such situations? The following pages contain 30 pairs of statements describing possible behavioral responses. For each pair, please select statement ("A" or "B") that best characterizes your behavior. In many cases, neither the "A" nor the "B" statement may be very typical of your behavior; but please select the response you would be more likely to use.

Conflict Management Style Assessment

Understanding how you handle conflict is key to improving your interpersonal and group dynamics. This quiz is designed to help you identify your conflict management style through a series of carefully crafted questions.

• Learn about different conflict-handling styles
• Discover how your behavior affects relationships
• Empower yourself to make better choices in conflict situations

30 Questions8 MinutesCreated by ResolvingPeace21

Question 1

A. There are times when I let others take responsibility for solving the problem

B. Rather than negotiate the things on which we disagree, I try to stress those things on which we both agree

Question 2

A. I try to find a compromise solution

B. I attempt to deal with all of his/her and my concerns

Question 3

A. I am usually firm in pursuing my goals

B. I might try to soothe the other's feelings and preserve our relationship

Question 4

A. I try to find a compromise solution

B. I sometimes sacrifice my own wishes for the wishes of the other person

Question 5

A. I consistently seek the other's help in working out a solution

B. I try to do what is necessary to avoid useless tensions

Question 6

A. I try to avoid creating unpleasantness for myself

B. I try to win my position

Question 7

A. I try to postpone the issue until I have had some time to think it over

B. I give up some points in exchange for others

Question 8

A. I am usually firm in pursuing my goals

B. I attempt to get all concerns and issues immediately out in the open

Question 9

A. I feel that differences are not always worth worrying about

B. I make some effort to get my way

Question 10

A. I am firm in pursuing my goals

B. I try to find a compromise solution

Question 11

A. I attempt to get all concerns and issues immediately out in the open

B. I might try to soothe the other's feelings and preserve our relationship

Question 12

A. I sometimes avoid taking positions that would create controversy

B. I will let the other person have some of his/her positions if he/she lets me have some of mine

Question 13

A. I propose a middle ground

B. I press to get my points made

Question 14

A. I tell the other person my ideas and ask for his/hers

B. I try to show the other person the logic and benefits of my position

Question 15

A. I might try to soothe the other's feelings and preserve our relationship

B. I try to do what is necessary to avoid tensions

Question 16

A. I try not to hurt the other's feelings

B. I try to convince the other person of the merits of my position

Question 17

A. I am usually firm in pursuing my goals

B. I try to do what is necessary to avoid useless tensions

Question 18

A. If it makes other people happy, I might let them maintain their views

B. I will let other people have some of their positions if they let me have some of mine

Question 19

A. I attempt to get all concerns and issues immediately out in the open

B. I try to postpone the issue until I have had some time to think it over

Question 20

A. I attempt to immediately work through our differences

B. I try to find a fair combination of gains and losses for both of us

Question 21

A. In approaching negotiations, I try to be considerate of the other person's wishes

B. I always lean toward a direct discussion of the problem

Question 22

A. I try to find a position that is intermediate between his/hers and mine

B. I assert my wishes

Question 23

A. I am very often concerned with satisfying all our wishes

B. There are times when I let others take responsibility for solving the problem

Question 24

A. If the other's position seems very important to him/her, I would try to meet his/her wishes

B. I try to get the other person to settle for a compromise

Question 25

A. I try to show the other person the logic and benefits of my position

B. In approaching negotiations, I try to be considerate of the other person's wishes

Question 26

A. I propose a middle ground

B. I am nearly always concerned with satisfying all our wishes

Question 27

A. I sometimes avoid taking positions that would create controversy

B. If it makes other people happy, I might let them maintain their views

Question 28

A. I am usually firm in pursuing my goals

B. I usually seek the other's help in working out a solution

Question 29

A. I propose a middle ground

B. I feel that differences are not always worth worrying about

Question 30

A. I try not to hurt the other's feelings

B. I always share the problem with the other person so that we can work it out