Interpersonal Skills
Master Your Interpersonal Skills
Unlock your potential with our engaging quiz designed to improve your interpersonal skills through understanding Emotional Intelligence. Test your knowledge and learn more about key concepts in effective communication!
- 10 thought-provoking questions
- Multiple choice and checkbox formats
- Instant feedback on your performance
What are the 4 main pillars of Emotional Intelligence?
Self-Awareness, Relationship Management, Self-Management, Social Awareness
Self Identify Strengths & Weaknesses, Self Care, Relationship Management, Empathy
Self-Awareness, Relationship Management, Active Listening, Social Awareness
Adaptability, Emotions, Social Awareness, Self-Awareness
Being self-aware enables us to be more realistic about ourselves and the judgement we make. In turn, others trust and respect this humility and lack of ego.
True
False
There are many optimistic people out there. Naive optimism can be a _________ to your perseverence and resilience.
Threat
Security
Promise
Inspiring
A conformist is when an individual will adapt to situations sacrificing all their needs. Compromising is when an individual is willing to adapt if all their needs are met.
True
False
The main difference between manipulation and influence, is that the latter affects the atmosphere in a _______way.
Negative
Positive
What is NOT an Active Listening Skill?
Elaborating
Restating
Supporting
Interpreting
Learning to communicate assertively guarantees you will get your needs met.
True
False
Which skills are considered Active Listening? (choose all that apply)
Probing
Reflecting
Assumptions
Changing the subject
Pause, be quiet
Show warmth
Summarizing
Fidgeting
Challenge
Teaching
Open-ended questions
What are good examples of AVOIDING "Assumption of Familiarity"? (Choose each that apply)
Texting "Have a great weekend!"
Texting "This is great. Thank you!"
Texting "LOL. Thanks for the clarification"
Texting "ok....may I ask for clarification?"
Phone "Have a great evening, hon"
Phone "Yes, I will add the coke zero request to your reservation. I love coke zero!"
Texting "i'm happy I could help! Have a wonderful day."
Texting "I apologize and completely understand your frustration."
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