COMMUNICATION SKILL
Master Your Communication Skills
Welcome to the Communication Skills Quiz! Test your knowledge and enhance your understanding of effective communication techniques. This quiz is designed for individuals looking to sharpen their skills in both verbal and non-verbal communication contexts.
- 25 challenging questions
- Multiple choice format
- Immediate scoring feedback
1.Which of the following is NOT a non-verbal communication cue?
A posture
B proximity
C credibility
D grooming
2. Normally, white collar business executive does...
A more reading than listening
B more listening than reading
C more writing than listening
D equal reading and listening
3. The sender of a message must transform his idea into a medium because...
A a medium is cheaper to use
B a medium is faster to use
C an idea in itself cannot be relayed
D an idea in itself cannot be channelled
4. Which of the following is NOT a good tip for communicating successfully with a global audience?
A be clear and simple.
B assume that if the person speaks English, then he will understand what you say in English
C the fact the person speaks English does not mean he’ll understand what you say in English.
D Don’t ask questions that require a yes or no answer
5. Which of the following is NOT a potential barrier to communication at the workplace?
A ability to predict response of audience
B precision
C credulity
D congeniality
7. Which of the following does NOT make feedback useful?
A being receptive to others’ response
B encouraging frankness
C using feedback to improve communication
D being receptive of all possible feedback
8. Pick out the odd one:
A defining the purpose for the message
B analysing the audience of the message
C establishing the main idea of the message
D selecting the medium for relaying the message
9. Which of the following is not a good question for testing the purpose of your message?
A is the purpose realistic?
B is this th right time?
C what is the probable reaction to your message?
D is the purpose acceptable to your organization?
10. Which of these is the odd one:
A communication anxiety
B speech anxiety
C speech fright
D communication apprehension
11.Communication involves these three main components. They are...
A source, channel and the receiver
B message, destination and channel
C message, sender and feedback
D message, source and receiver
12.There are rumours at the workplace about the manager carrying the building materials from the organisation to his private house. This is... communication.
A informal
B downward
C upward
D horizontal
13.In communication, non-linguistic stimuli may include all the following but...
A sounds
B light
C songs
D heat
14. Mental response to external or internal stimuli and the internal processing of information is
A self-communication
B intrapersonal communication
C interpersonal communication
D perception
15 Participants gave Professor Kwao a standing ovation after his lecture. Which of the following account for this action? I the speaker did a thorough audience analysis II most listeners were very close to the speaker III Professor Kwao has always been a good lecturer and orator IV there was use of the state-of-art equipment and venue
A I, II and III
B II, III, and IV
C II and III
D I and IV
16.Identify which alternative is the best determiner for preparing effective documents?
A a good handwriting
B an attentive audience
C adequate statement of purpose
D encouragement through feedback
17. “At the interview, I spoke English very well. In fact, all answers I gives was collect. Why they said I am not pass is a wonderful me”. This speaker fails most probably because
A his grade in English is very good
B the panel used built-in conclusions
C he is linguistically incompetent
D there is very little the interviewers can do for him
18. . Which of the following do you consider the best format/structure for a favourable response for a clam?
A good news, middle information which blames a worker, courteous ending
B middle information which blames a worker, good news, courteous ending
C good news, middle information which avoids blaming, courteous ending.
D middle information which avoids blaming, good news, courteous ending
19. Prof. Owusu realised that his audience could not grasp the main thrust of his speech. This is most likely due to
A it is written in first person narrative
B it contains built-in conclusions
C the writer seems to know too much in advance
D only the writer’s friend heard what he said
20. Why is the chairman at a meeting not allowed to argue with anyone?
A this is to maintain discipline
B the chairman is the most important person around
C members are supposed to show respect
D the chairman always has the last say.
21.Which of the following statements is TRUE about grapevine form of communication?
A it is official gossip
B it is communication within a person
C it is a conscious spread of non-verbal cues
D It has no actual sender or receiver
22.Which of the following factors account for social noise?
A cultural, religious and political background
B cultural, religious and geographical location
C population, education and governance
D education, bad handwriting and governance
23. During meetings, under which of the following titles would you expect reports by committees and sub-committees and briefings by delegations who are assigned duties previously?
A chairman’s opening remarks
B matters arising out of minutes
C main business for the day
D any other business
24. A message achieves ”congeniality” when it
A is in tune with our expectation
B builds hope in recipients
C observes confidentiality
D is relayed in a serene atmosphere
25.Which of the following parts feature in the long special report but does not reflect in the short formal report?
A terms of reference, findings, bibliography, appendix
B title fly, title page, letter of transmittal, letter of authority
C title fly, letter of submission, bibliography, appendix
D title page, title fly, conclusion, bibliography
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