Complaints and EOD
Understanding EOD and Complaints
This quiz is designed to test your knowledge on handling complaints and understanding the concept of an Expression of Dissatisfaction (EOD).
- Learn important strategies for resolving complaints
- Identify key individuals to approach for assistance
- Enhance your customer service skills
Who deals with a complaint regarding an insurance claim?
O2 Insure
Retentions
Customer Service
Brightstar
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