Admin Certification Review Part 3
Admin Certification Review Quiz
Test your knowledge and skills with our comprehensive Admin Certification Review Quiz, designed specifically for aspiring Salesforce administrators. This quiz consists of 19 challenging questions that cover essential topics, ensuring you are well-prepared for the certification exam.
Key features of the quiz include:
- In-depth coverage of admin concepts
- Multi-choice answers for varied learning
- Immediate scoring for instant feedback
An administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. Which two ways can this be accomplished? Choose 2 answers.
Enable the Marketing User checkbox.
Modify the Marketing User profile.
Assign a permission set to all users.
Assign all users to a custom profile.
A Lightning for Outlook layout can be assigned to which two options? Choose 2 answers.
User
Team
Role
Profile
What does campaign influence allow a user to do?
Report on the campaigns that have contributed to an opportunity.
Summarize campaign member statistics on a campaign.
Adjust the percentage of influence each campaign has on an opportunity.
View the entire campaign hierarchy.
Universal Containers wants to understand all of the configuration changes that have been made over the last six months. Which tool should an administrator use to gather this information?
Setup Audit Trail
Debug Log
Network Access Settings
Custom Report Type
Which two ways allow a sales user to relate an opportunity to a campaign? Choose 2 answers.
Use the campaign hierarchy related list on the opportunity.
Use the campaign influence related list on the opportunity.
Select the campaign record type when creating the opportunity.
Select the primary campaign source for the opportunity.
Which two settings can a system administrator enable in the User Interface Setup? Choose 2 answers.
Printable list views
Customizable recent tags
Related list hover links
Chatter Messenger for specific users
Universal Containers has a small group of users on Lightning Experience. Selected report folders are shared with these users. How can the System Administrator prevent these users from customizing the information in the reports?
Lock report filters.
Modify Field Level Security.
Run the report as a specified user.
Use Custom Report Types.
Which three features can automatically create a Case? Choose 3 answers.
Web-to-Case
Lightning for Outlook
Process Builder
SMS-to-Case
Email-to-Case
A competitor recently lost valuable data due to a power outage, so Universal Containers (UC) has decided to ensure that its Salesforce data is backed up. Which two statements should the Administrator make to UC? Choose 2 answers.
Salesforce offers a weekly or monthly backup service via a zip file.
Contact Salesforce Support for a free backup.
Salesforce offers a daily backup service via a zip file.
Universal Containers can download an app from the AppExchange.
A Universal Containers (UC) Administrator has created a new Lightning record page for the Sales team to display a report chart embedded on the Account page. There are no Record Types for Account at this time. Which step should the Administrator take to make this page the default view of the UC app for the Sales team without impacting the Support team?
Make the page the default object record page for the UC app.
Create an Account Record Type and make the page the default object record page.
Make the page the default object record page for the UC app for the Sales profile.
Make the page the org default.
Which two statements are correct regarding an approval process? Choose 2 answers.
An approval action defines the result of record approval or rejection.
An assignment rule defines the approver for each process step.
A delegated approver can reassign approval requests.
The approval history related list can be used to track the process.
What is a valid organization-wide default option for the Account object?
Private
Public Read/Write/Delete
No Access
Public Read/Write/Transfer
The sales users at Universal Containers need to view their Opportunities grouped by Stage, and as a source report on a dashboard component. Which report format should the System Administrator use to fulfill these requirements?
Matrix
Joined
Tabular
Summary
Universal Containers uses a Private access model for Cases. Support agents own cases and occasionally product specialists need access to cases in their product line. Which two actions will result in the needed access? Choose 2 answers.
Case owners configure pre-defined case teams.
A case escalation rule assigns ownership to product specialists.
Administrators configure pre-defined case teams and assignment rules.
Case owners manually add product specialists to ad hoc case teams.
Sale reps are supposed to create a record on a child object of Opportunities called Survey Request when an Opportunity is moved to Closed Won. The VP of Sales Operations has indicated that this doesn't always happen, or the rep doesn't populate all fields correctly. The System administrator has been asked to remove permissions from Sales to create these records and automate record creation. Which tool should be used?
Process Builder
Approvals
Visual Flow
Workflow
Which two feature licenses can be assigned to a user record in Salesforce? Choose 2 answers.
Knowledge User
Console User
Service Cloud User
Opportunity User
Universal Containers (UC) is rolling out a new approval process. As the last step in the process after an Opportunity has been approved, UC wants to send a contract to its customer for signature. What should an Administrator suggest to implement this functionality?
Install an app from the AppExchange.
Check the "Send PDF" box on the approval process setup.
Utilize the Salesforce Autosign flow.
Hire a consulting firm to develop a document signing framework.
Universal Containers wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record and view related surveys on the account record. Which two actions should the system administrator take to meet these requirements? Choose 2 answers.
Create a lookup relationship field on the survey object.
Create a lookup relationship field on the account object.
Add the survey related list to the account page layout.
Add the account related list to the survey page layout.
What are two considerations when configuring the lead conversion process? Choose 2 answers.
Custom lead fields can be mapped to account, contact, and opportunity fields.
Roll-up summary lead fields can be mapped to custom contact fields.
Custom lead fields can be mapped to custom object fields.
Standard lead fields are automatically converted to account, contact and opportunity fields.
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