CSR/DISP QUIZ
CSR/DISP Knowledge Check
Test your knowledge with our comprehensive CSR/DISP quiz! Designed to assess your understanding of customer service and dispatch procedures, this quiz covers essential topics that are crucial for effective communication and service delivery.
- 10 engaging questions
- Multiple choice and open-ended format
- Perfect for team training and assessment
It is okay to put the customers personal number in the job summary.
True
False
At what point do you dismiss an estimate that is over $500 but under $1,000?
60 Days
90 Days
30 Days
Immediately
John Doe needs to speak with his technician Donny Cox about his open estimate, how would we put this in Discord to alert dispatch?
At what point would be book a conference call? Please choose all that apply
When a customer needs Ally info
Septic Fieldlines
GLSA Calls
When there is no open estimate for a follow up
When a customer wants to make a payment
All of the above
{"name":"CSR\/DISP QUIZ", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge with our comprehensive CSR\/DISP quiz! Designed to assess your understanding of customer service and dispatch procedures, this quiz covers essential topics that are crucial for effective communication and service delivery.10 engaging questionsMultiple choice and open-ended formatPerfect for team training and assessment","img":"https:/images/course5.png"}
More Surveys
The Importance of Learning Cultural Intelligence and Body Language in the Hospitality Sector
301531
EMT - IS & ICS Training
4236
TAM Quiz 1
11616
EL Scavenger Hunt
201043
SC/Raising WO/CD
1058
SMIT
10544
Rural Population
11610
Administrative Test
1586
Procedures and checklists
10528
Tip Restructuring
4226
Introduction into Medical Interpretation
9415
AXIS BANK - PRIME NHT - FINAL
261338