Nespresso and You

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Nespresso Knowledge Challenge

Test your knowledge about Nespresso and its membership tiers with our engaging quiz! Whether you're a curious coffee lover or a dedicated Nespresso enthusiast, this quiz is designed to enhance your understanding of the Nespresso experience.

Discover the requirements for different membership tiers.
Learn about the benefits and rewards associated with Nespresso memberships.
Challenge yourself with 15 carefully crafted questions.

15 Questions4 MinutesCreated by BrewMaster247

1. CRC is no longer call the Nespresso Club. What will be the new official name?

Nespresso Customer Service

Nespresso

Nespresso Hotline

Nespresso 24/7

2. What is the seniority and consumption threshold respectively for Connoisseur?

Less than 4 years, less than 400 caps

Less than 2 years, less than 200 caps

Less than 5 years, less than 400 caps

Less than 4 years, less than 300 caps

3. What is the seniority and consumption threshold respectively for Expert?

4-8 years, 400-899 caps

3-7 years, 300-799 caps

4-8 years, 500-899 caps

6-8 years, 400-699 caps

4. What is the seniority and consumption threshold respectively for Ambassador?

10 years & above, 900 caps & above

10 years & above, 1000 caps & above

9 years & above, 900 caps & above

8 years & above, 800 caps & above

5. What is the criteria for a Nespresso member to maintain his/ her seniority threshold?

20 capsules

10 capsules

30 capsules

6. What are the 3 additional benefits that a Nespresso member will enjoy if he/she upgrade to the Expert tier?

A) ACCESSORIES DISCOUNT

B) FREE DELIVERY

C) AVANT PREMIERE

D) EXCLUSIVE ACCESS

E) MACHINE UPGRADE

7. A Nespresso member makes his 1st purchase of 10 capsules on 1st Jan 2020. He made a 2nd purchase of 500 capsules on 1st June 2020 and was inactive since. What will his tier be as of 10th Jan 2021, and when will be the last effective date of this tier?

Ambassador, 31 Dec 2020

Expert, 31 Dec 2021

Expert, 31 Dec 2022

Connoisseur, 31 Dec 2021

8. A Nespresso member makes his 1st purchase of 10 capsules on 1st Aug 2020. He makes a 2nd purchase of 700 capsules on 30th Oct 2020. He makes a 3rd purchase of 300 capsules on 20th Sep 2021. Thereafter he makes no further purchases. What is his tier as of 1st Nov 2021 and the last effective date of this tier?

Expert, 31 July 2021

Connisseur, 1st Nov 2021

Expert, 31 July 2022

Ambassador, 1st Nov 2021

9. Customer purchased 1000 capsules on 10 Jan 2018. The member call in on 5th Feb 2018 to enquire about his tier and the last effective date with the assumption he will not make any further purchases. Please advise base on the following NESSOFT screen.

Ambassador. Last effective date 31 Dec 2020

Ambassador. Last effective date 31 Dec 2019

Connoisseur. Last effective date 31 Dec 2019

Expert. Last effective date 31 Dec 2019

10. A Nespresso member makes his 1st purchase of 1000 capsules on 10th Mar 2020 and is upgraded to Ambassador tier. On 15th May 2020, she call in to enquire about when she needs to utilize the $80 machine upgrade voucher and how many times she can use that. What is your reply?

1 x $80 valid through 28 Feb 2021 and another 1 x $80 valid through 28 Feb 2022.

1 x $80 valid through 28 Feb 2021.

1 x $80 valid through 28 Feb 2022.

2 x $80 valid through 28 Feb 2021

11. Today is 25th Sep 2020. A Nespresso member call in to make a 1st purchase of 70 sleeve and choose the delivery date as 28th Sep 2020. The warehouse batch this order on 27th Sep 2020. What is the date the system will update his new tier?

28 Sept 2020

28 Sept 2021

26 Sept 2020

29 Sept 2021

13. Mr Tan was an Ambassador from Jan 2001 to 31 Dec 2019. In the full year of 2020, he does not buy any coffee at all. On 31 Mar 2021, what will his status be?

Expert

No status (Inactive)

Ambassador

Connoisseur

14. Ms Chen made her first purchase of 400 capsules and became an Expert on 4 April 2020. She purchased another 850 capsules on 15 Sept 2020 and did not buy any coffee thereafter. What is her status as of 1 Jan 2022?

Ambassador

Expert

Connoisseur

Inactive

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