July 2016 - New Hire Training SME Sales Week 3
Sales Mastery Quiz
Test your knowledge and skills with our comprehensive Sales Mastery Quiz designed specifically for new hires in the SME Sales team.
Prepare to challenge yourself with questions on various topics including:
- Sales Strategies
- Product Knowledge
- Customer Interaction
- Operational Procedures
A _____ should be created in Salesforce to create a reminder for an upcoming event, while a _____ should be scheduled in your calendar
Logged Call/Appointment
Task/Logged Call
Appointment/Task
Task/Appointment
Does your Lead Queue report on your Homepage Dashboard utilize Created Date or Last Interesting Moment Date?
Created Date
Last Interesting Moment Date
Neither
Both
Which of the below most accurately describes a Whitespace Report?
A list of businesses who have not yet partnered with Trustwave
A historical view of all products/services my Accounts have purchased
A historical view of all CVS opportunities my Accounts have purchased
None of the above
What determines if a test should be delivered under the MST or Legacy model?
If the test is required for PCI Compliance
If the customer worked with Trustwave before MST was available
If the testing requires a consultant to go onsite
None of the above
What are the names of the two bundles MSSFlex is sold as?
Compliance Essentials and Security Plus
Secure Compliance and UTM Plus
Secure Endpoints and Managed Firewall
Trustwave Flex and Compliance Manager
Which party secures the PO from the Customer in a Reseller situation?
Trustwave Sales Rep
The partner (reseller)
No PO is required
Trustwave Sales Manager
Your customer has some concerns about the security of their WiFi network in their brick and mortar stores: what SpiderLabs service would you recommend, and how would you price it?
MST Internal Network Penetration Test - Tier 3
Legacy Test - Onsite WiFi Assessment
MST Application Test - Tier 3
None of the above
What type of Partner is defined as a credit card processor or credit card issuer who refers their merchants to Trustwave?
Alliance Partner
Distributor Partner
Referral Partner
Reseller Partner
What is the target market for MSS Flex?
Manufacturing
Hosting
Hospitality and Franchise
Retail
Which of the below best defines your "Pipeline?"
A list of opportunities that may close in the future
A list of existing businesses who currently use Trustwave products
A list of opportunities that are guaranteed to close within 1 month
A list of opportunities that you will not close
Your customer has a mobile app that they would like to test. Which option below should you present to the client?
Legacy Application Test
MST External Network Penetration Test - Tier 3
MST Application Test - Tier 3
None of the above
When handling an Objection at the beginning of the Sales Process (Steps 1-3), you will use this process:
ARP
APP
APIP
None of the above
True/False: You must log all calls you make in Salesforce
True
False
Which hardware device should you lead with in MSSFlex deals?
Fortinet UTM
Cisco SourceFire IPS
Trustwave UTM
FireEye WildFire
In terms of Lead Ratings, what rating is automatically assigned to reps and requires *immediate* follow up
Responder
Marketing Qualified Leads (MQLs)
Sales Ready Leads (SRLs)
Both MQLs and SRLs
How would you indicate that a Closed/Won deal came from a Referral Partner?
Email your Sales Manager with the SF opportunity link
Email Sales Ops with the SF opportunity link
Check the "Referral Fee" box in Salesforce
None of the above
In order to bill monthly or quarterly, your TCV must have an annual value of ____
$8K
$10K
$15K
No minimum
What is the best description of MSS Flex?
A single stand-alone product
A bundle of integrated, managed services
A bundled marketing program for RSA 2016
A combination of products and services to support payment processors
ARP stands for:
Admit, Reply, Pardon
Argue, Retort, Plead
Acknowledge, Request, Pivot
Acknowledge, Respond, Pivot
If you're actively following up on a lead, you should immediately change the Lead Status to ___
Qualifying
Qualified
Archived
Rejected
Which selection below is not a valid Transaction Type Definition?
Add-On Product or Service
New Customer
Old Customer
Renewal License or Service
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