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The Hungry Monkey - Sequence of Service

A vibrant and lively restaurant scene with staff efficiently serving guests, featuring a welcoming atmosphere with smiles and eye contact.

The Hungry Monkey Service Quiz

Welcome to The Hungry Monkey Sequence of Service Quiz! Test your knowledge on our service standards and ensure you deliver the best experience for our guests.

In this quiz, you will cover important topics such as:

Guest interaction
Service protocols
Team responsibilities

9 Questions2 MinutesCreated by ServingStar425

Please type your name and home store:

Staff should know who their host is on any shift and ensure all tables are directed to the host.

True

False

Which of the below need to be mentioned when introducing a table?

Dietaries & Allergies

Menu Guidance

Recommendations

Your Name

First Drinks

Build rapport

All of these points

How long after a table is seated should the section wait staff approach?

No more that 2-3 mins

No more than 5mins

No more than 8-10 mins

You should always ask if a table has everything they need when all drinks or food is delivered?

True

False

Eye contact and smiles are non-negotiable for ALL staff.

True

False

When should we check in on our guests meals?

Always withing 5 mins of starting meal

When they pay is fine

Only if they look upset

Who is responsible for ensuring the BEST Hungry Monkey experience?

Front of House

Back of House

Everyone

Which of the below is the correct statement?

No one goes anywhere empty handed

We only clear tables when everyone has finished

It's okay to seat a dirty table.

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