The Hungry Monkey - Sequence of Service
The Hungry Monkey Service Quiz
Welcome to The Hungry Monkey Sequence of Service Quiz! Test your knowledge on our service standards and ensure you deliver the best experience for our guests.
In this quiz, you will cover important topics such as:
- Guest interaction
- Service protocols
- Team responsibilities
Staff should know who their host is on any shift and ensure all tables are directed to the host.
True
False
Which of the below need to be mentioned when introducing a table?
Dietaries & Allergies
Menu Guidance
Recommendations
Your Name
First Drinks
Build rapport
All of these points
How long after a table is seated should the section wait staff approach?
No more that 2-3 mins
No more than 5mins
No more than 8-10 mins
You should always ask if a table has everything they need when all drinks or food is delivered?
True
False
Eye contact and smiles are non-negotiable for ALL staff.
True
False
When should we check in on our guests meals?
Always withing 5 mins of starting meal
When they pay is fine
Only if they look upset
Who is responsible for ensuring the BEST Hungry Monkey experience?
Front of House
Back of House
Everyone
Which of the below is the correct statement?
No one goes anywhere empty handed
We only clear tables when everyone has finished
It's okay to seat a dirty table.
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