Grubnet Hiring Quiz - FOH
Grubnet Hiring Quiz - FOH
Welcome to the Grubnet Hiring Quiz designed for Front of House (FOH) positions! Test your knowledge about our brands, values, and customer service principles.
Participate in an engaging quiz that covers essential topics such as:
- Grubnet brands and outlets
- Food safety measures
- Customer interaction techniques
- Company principles
- Handling customer complaints
How many brands does Grubnet have?
1 (Biryani Bros)
2 (Biryani Bros & Wrapped)
3 (Biryani Bros, Wrapped, 271 Pizzeria)
4 (Biryani Bros, Wrapped, 271 Pizzeria, BOTTL)
How many Outlets does Grubnet Have?
1
2
3
4
Which one is not a company principle ?
NEVER TAKE SHORTCUTS
MAKE IT, THEN MASTER IT
BE CURIOUS
CUSTOMER IS NOT THE BOSS
Which Delivery Partners do we deliver on?
SWIGGY
ZOMATO
UBER EATS
ALL OF THE ABOVE
Which of the following are important for food safety?
Regular Hand Wash
Wash Rinse and Sanitise
Store Food at right Tempratures
Personal Hygiene
Keeping Food Uncovered
What all must you do for a good customer interaction?
Say "Hello, how can we help you?" As soon as they approach your store
Say "Enjoy your meal" after delivering the order
Ask for feedback and ask them to review on Zomato / Google if they have a food experience
Let the customer know that you are available on Delivery
What should you always do to Up sell?
Ask if they customer wants a bigger size of the Item
Ask Customer if they want a dessert
Ask the customer wants a drink
Ask if customer wants a starter / curry
What all should you not do when on Duty?
Sleep during Duty Hours
Chat / text on your phone when on Duty Hour
Leave cashier unattended
Hide behind spots not visible to customers
When the customer asks - Is the meal used Halal?
Yes
No
When the customer asks - Why aren't you charging MRP for beverages ?
MRP is the price we buy at, we charge MRP for water since its a necessity and make a loss on it. We are spending money on refrigeration and transport, so if we charge at MRP we will be making a loss on the item.
We want to make a profit of your sale
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