How to handle Uacceptable Behavior
Unacceptable Behavior Awareness Quiz
Test your knowledge and understanding of the policies regarding unacceptable behavior in the workplace. This quiz will guide you through critical processes and expectations laid out in PFR's Unacceptable Behavior Policy.
By participating in this quiz, you will:
- Evaluate your confidence in handling unacceptable behavior.
- Learn the correct procedures for addressing informal complaints.
- Understand the responsibilities of employees regarding unacceptable behavior.
How confident are you that you understand the processes for addressing unacceptable behavior described in PFR's Unacceptable Behavior Policy. (0: not at all - 10: very)
You have decided to make an informal complaint. Who do you deliver that complaint to?
People & Culture
Your line manager
Respondent's line manager
Your GM
Respondent's GM
Unacceptable Behavior Contact
As a line manger: You receive an informal complaint regarding a direct report. In the past there have been other informal complaints for similar behavior from this individual (respondent). What do you do?
Speak to the respondent about a pattern of behavior
Speak to the complainant about a pattern of behavior
Proceed with informal interventions
Notify your GM
Notify People & Culture
Begin a Formal Investigation
(T/F) Following an informal intervention (mediation) People & Culture are provided details of the outcome(s).
True
False
(T/F) Informal intervention(s) must have been tried before a formal investigation is reasonable.
True
False
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