Transfer Special list Quiz #1
Spanish Lead Transfer Quiz
Test your knowledge on how to effectively handle Spanish-speaking leads and their referrals! This quiz will guide you through important scenarios and help ensure you're equipped to transfer leads correctly.
- Perfect your lead transfer skills.
- Understand the importance of communication in Spanish.
- Learn the proper channels for posting lead information.
What do you do if have a Spanish Speaking Lead that you can convey the HBA too and the Lead is interested?
Disb Spanish speaking Lead
Post in after hours
Post in main channel
Disb as Follow up
When transfer lead to agent and after 2 tries no agent answers. Do you post in
Main Slack Channel
After Hour Slack Channel
IT Slack Channel
When transfer a Lead and a agent does not pick up after 2 tries Do you?
Disb follow up
Disb transfer interested
Disb Not interested
Disb no answer
What do you do when a Lead gives you a referral?
Edit info in Phone Burner
Give MV's Main phone #
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