Retail-101
Retail Mastery Quiz
Test your knowledge of retail concepts and customer service strategies with our engaging quiz designed for both aspiring and seasoned retail professionals. Get ready to enhance your understanding of key sales techniques and operational costs.
- 6 questions to challenge your retail knowledge
- Multiple choice format
- Focus on practical scenarios and definitions
What is the formula to calculate, Sales Conversion?
(No. of Sales/Total Footfall)*100
(No. of Footfall/No. of Sales)*100
(Total amount/No. of Customers)
Which of the below option is not the part of Operational cost?
Product Cost
Utility Bills
Salaries
In terms of retail customer service, which part comes first?
Smile
Eye Contact
Greetings
Handshake
What is Cross-Selling
Selling Sound bar with LED TV
Selling 40'' TV instead of 32''
Selling AC with LED TV
Selling Gree AC instead of Ecostar
What is Up-Selling
Selling 40'' TV instead of 32''
Selling Sound bar with LED TV
Selling AC with LED TV
Selling Gree AC instead of Ecostar
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