Counter (easy)
Customer Service Essentials Quiz
Test your knowledge on essential customer service skills with our engaging quiz! Perfect for anyone looking to improve their interaction with customers in a professional setting.
- 11 intriguing questions!
- Multiple choice and open-ended formats!
- Great for training sessions!
Key step 1 is.
Smile And greet the customer
Thank the customer
Wave to the customer
Say hi to the customer
Key step 2 is give change if any.
True
False
Hold tumblers ____________ to avoid contamination.
Below the rim
Above the rim
Middle of the rim
None of the above
Portion 2 turns of vanlla mix for cup choco crunch order
True
False
Count change into the tray of the customer
True
False
Price of C1 VM.
89 php
75 php
90 php
80 php
Price of extra steak sauce
18 php
20 php
14 php
25 php
Place ____________ tissue for one order of spice fries.
1
2
3
4
Standard TAT
80 secs
40 secs
90 secs
120 secs
Do suggestive selling is key step # 3
True
False
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