Quiz 7-12
Lead Handling Quiz
Test your knowledge on how to effectively manage leads and follow up with clients. This quiz covers critical scenarios that you may encounter in your sales process.
Prepare yourself with these key points:
- Best practices for lead follow-up
- Where to log lead information
- Understanding of when to clock out and fill attendance forms
If a Lead is busy and wants a call after 6pm where do you put lead info?
Main channel
IT Channel
After Hours Channel
If you have a Lead that is busy and needs a call after 6pm you disb as?
Interested transfer
Interested Follow up
You tried to transfer Lead 2 times an know agent picked up. Where do you put the lead info?
IT Slack Channel
Main Slack channel
After Hours Channel
After putting the lead you tried to transfer 2 times in the correct channel. How do you Disb the lead?
Interested Follow up
Interested Transfer
Do I fill out a attendance form anytime you can not make dials for more than 10 minutes?
True
False
Do I clock out anytime I can Not make dials for more than 10 minutes?
True
False
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