Tele Calling Quiz

Create an image depicting a telecaller engaged in a conversation with a doctor over the phone, showcasing a professional office environment, a computer with medical software, and a notepad with notes.

Tele Calling Mastery Quiz

Test your knowledge and skills in telephonic communication with our comprehensive quiz designed specifically for healthcare telecalling professionals. This quiz will help you identify your strengths and areas for improvement in engaging with doctors and handling objections effectively.

10 questions covering various aspects of tele calling
Insights into the adoption ladder in the medical field
Real-life scenarios to assess your response strategies

10 Questions2 MinutesCreated by EngagingDoctor42

Pre-call planning step done by you which had helped you in your day to day work?Select Multiple

Dr. Name, Number, Speciality, City, Last usage details

A note book and pen to note complaints, details of conversation

Silent place from where you can make a call without disruption

Understanding of the preferred day and time

Checklist on last reported complaint, issues if any and resolution

Exercise 1- Dr Gupta is a dermatologist, practising in south Delhi, seeing 50- 80 patients per day. Only uses WONDRx smart kit to prescribe to patient. Where does he fall in Adoption ladder?

Exercise 2-Dr. Ahuja, who is a good user of WONDRx, uses various features like audio, video, camera etc.What measures will you take to bring him up on the ladder to give Positive Referrals?

Objection handling statements that should be used while dealing with doctor? Select multiple options

I wish this was not the case sorry you had to go through all this

I acknowledge and make a note of your feedback

I understand how you feel right now

Sorry, I cannot help you right now

Things to avoid while dealing with a doctor. Select Multiple Answers

Making False or loose commitment

Asking for referrals

Calling the doctor in Peak OPD hours

Give one example of an online/telephonic installation/cold calling done by you, which had a positive outcome. Elaborate your experience

Exercise 3- CSO from lucknow city, Had a tele call to a Referral doctor, gave a good product demo, explained the features and closed the call with summary of the conversation between them. As recommended by doctor the CSO did follow up call after a month. The CSO was clueless and underconfident while speaking to the doctor. What could be the reason?

Tele Calling Quiz

Tele Calling Mastery Quiz

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