CLUB Knowledge Check

A digital illustration of a team of friendly staff members engaging with customers and discussing benefits in a retail setting, featuring CLUB branding and a welcoming atmosphere, bright colors.

CLUB Knowledge Check

Test your knowledge about CLUB policies and practices with our engaging quiz! Whether you're a seasoned employee or new to the team, this quiz is designed to help you reinforce essential information and improve your understanding.

11 thought-provoking questions
Mix of multiple choice and open-ended questions
Score tracking to help you gauge your expertise

11 Questions3 MinutesCreated by HelpingGuide27

A wife comes in to make a payment on her husband card. She makes the payment and then asks what his available credit is. Can you give her this information?

True

False

It is okay for someone to sign-up for their spouse if they give them permission, even if they aren't in-store.

True

False

What is the %'s for the Business Card?

3% in-store and 2% out-of-store

3% in-store and 1% out-of-store

5% in-store and 1% out-of-store

5% in-store and 2% out-of-store

5% in-store and 1.5% out-of-store

Authorized User and Email should be brought up only once during the application process.

True

False

A customer signed up for CLUB and got approved! Right after you explain the benefits, such as tell-a-friend, they ask if they can refer their spouse and receive the incentive. Can this be done?

True

False

What are the metric goals for Usage, AU, and Email?

60%, 10%, and 80%

70%, 10%, and 75%

70%, 15%, and 80%

80%, 15%, and 70%

CLUB Knowledge Check

CLUB Knowledge Check

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