CLUB Knowledge Check
CLUB Knowledge Check
Test your knowledge about CLUB policies and practices with our engaging quiz! Whether you're a seasoned employee or new to the team, this quiz is designed to help you reinforce essential information and improve your understanding.
- 11 thought-provoking questions
- Mix of multiple choice and open-ended questions
- Score tracking to help you gauge your expertise
A wife comes in to make a payment on her husband card. She makes the payment and then asks what his available credit is. Can you give her this information?
True
False
Who can make a payment when the primary plastic isn't present?
Authorized user
Primary
Account Manager
Both A and B
Both B and C
All of the Above
It is okay for someone to sign-up for their spouse if they give them permission, even if they aren't in-store.
True
False
What is the %'s for the Business Card?
3% in-store and 2% out-of-store
3% in-store and 1% out-of-store
5% in-store and 1% out-of-store
5% in-store and 2% out-of-store
5% in-store and 1.5% out-of-store
Who can interrupt dual-control in an emergency?
Any outfitter
Leads
Manager
Senior Leads
CLUB Outfitter
None of the Above
All of the Above
Authorized User and Email should be brought up only once during the application process.
True
False
A customer signed up for CLUB and got approved! Right after you explain the benefits, such as tell-a-friend, they ask if they can refer their spouse and receive the incentive. Can this be done?
True
False
What are the metric goals for Usage, AU, and Email?
60%, 10%, and 80%
70%, 10%, and 75%
70%, 15%, and 80%
80%, 15%, and 70%
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